Car rental on the island of Malta MLA Airport (MLA)

Customer service girl very unpleasant and rude. Didn't actually rented from them, went to National instead, what agreat, professional service.

took very long time(1hr) to get and return the vehicle.

I did not get a car and still have not received a refund. You guys switched the reservation on me after I reserved an automatic. The staff at the airport were absolutely terrible. I waited 2 hours to find this out.

Review was posted publicly from initial link when car wasreturned in Tuesday July 4th.

Worst experience of car renting in my life. You have to be careful when you choose your partners. Smart car is not a company it's bunch of frauds . they made me pay instead of$43 dollars a week about seven hundred dollars. Because of them I would never use your company again and never recommend it to anybody...

The customer service was really rude. Additionally we hearda woman fighting over getting no toilet or lunch breaks and then vomiting on the floor. The indian agent at the desk was very rude towards us however the assistant to whom we returned the car and who did the return check was reallypolite and great guy. Car was alright.

Too high price

I made a reservation with American Express for Priceless. When I arrived I found out that the company did not have myreservation, that the costs was over 3 times what I expected from my reservation, and that they did not even acceptAmerican Express. On top of that, the customer service agents were not friendly.

It was a bit of a challenge when we arrived getting the car but the return was simple. The car was clean and perfect for our needs

Car was old and clutch was about to give out. Returned a day early and did not receive any rebate.

when to expect the deposit to be returned to my card pls

The guy on the desk was extremely helpful by changing my car from an automatic to a manual with the minamum of fuss. Great service

Priceless was not listed anywhere at the airport car rentals, it took us 30 minutes to find out that it was partneredwith Smart car rental. We were then charged additional fees for picking up and dropping off on holidays. I had to pay an additional fee to drop off, but you had less workersworking. So instead of dropping off in the parking lot as out to the car to check me out. Horrible customer service from the parent company.

The surprise hold on my credit card was not cool and the service took forever checking in and checking out. The car was old and had issue with the brakes. You need more staff.