5

The only issue is with texting the car information on return. It's a little confusing and we ended up having to go in the office on return. When we picked up the car there was confusion on what we had paid upfront and I had to find the email to confirm with the person inside what was already on the receipt she had in front of her.

3.5

The valet system over phone calls is not intuitive and didn't give me confidence I wasn't going to be billed for something dumb like my mileage wasn't audible. I'd much rather prefer a phone app if we're removing human interaction.

1

Firstly let me start by saying that when I arrived to pick up the car, it was filthy!!! The quotes that I received online were completely different from what the actual price was, by hundreds of dollars!!! The staff was very rude and when I asked why is hundreds of dollars being taken outof my account, I was told well you have to wait until I get back to the office on numerous occasions!!! I would never in life recommend this janky car rental company to a enemy let alone, someone that I car for

1

Was a really bad experience. I will never rent a car with your company again. And also I will not recommend priiceless rental car to nobody

5

It was a pleasure renting from your place. there were no surprises when i got to the rental car. no additional documents to fill out. It was smooth and effortless. unlike car companies like enterprise who make you jump through hoops. My deposit was returned with in the 24 hours like I was told it would be. Not like enterprise where the take anywheres from 3 days to a month to return your deposit to you.100% awesome for everything.

2.5

My experience here was challenging on so many levels. I prepaid for a car and it took 2.5 hours for me to get it. I've already spoken to the owner and she is aware of the situation, but I would never rent from priceless again; even if they were $40 cheaper than everyone else.

4.5

I don't like cars with black interiors, especially rental cars. I am already not very familiar with the car and black makes it harder to see and find things in the car. The rental process was fairly easy and went very smoothly. Also, rental cars should have some kind of arrow on the dash so that the driver knows which side the gas cap is on. I would rentfrom them again if the need arose. I am not likely to recommend Priceless because no one is likely to ask me about a rental car.

4.5

I don't like cars with black interiors, especially rental cars. I am already not very familiar with the car and black makes it harder to see and find things in the car. The rental process was fairly easy and went very smoothly. Also, rental cars should have some kind of arrow on the dash so that the driver knows which side the gas cap is on. I would rentfrom them again if the need arose. I am not likely to recommend Priceless because no one is likely to ask me about a rental car.

3.5

The tone of Heather and Rhonda were a bit on the rough side. The way they answered the phone, no soft tone-brash and not very friendly. At first made me wonder if the whole transaction was legit. Particularly with everything beingdone over the phone and on line through Docu Sign. When your asking people for their treasured pieces of documents you may want to sound a little friendlier. A more customer service approach would ease customer apprehension.

4.5

It is hard to recommend Priceless outside of PHL. I had a bad experience in Newark.