(734) 413-8300

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Priceless of Detroit (DTW)
4 4 148 Reviews

29111 Wick Rd., Romulus MI, 48174

(734) 413-8300


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Hours of Operation

  • Open 24x7

Detroit MI car rental from Priceless Car & Truck Rental - Servicing Detroit Metropoloitan Wayne County Airport (DTW) Click for Complete Rental Policies. 
 

Shuttle: Call (734) 413-8300 for assistance upon arrival at DTW Airport:
 
Upon arrival to Detroit Metro Airport, please proceed to the rental car shuttle pick up area. Due to shuttles regularly in transit, please call our office at 734-413-8300 to confirm your arrival and are prepared for pick up. 

Priceless Car Rental is Detroit's hometown choice! Priceless car rental in Detroit is an affiliate of Executive Car Rental that's been servicing the Michigan area for over ten years and together, we'll take your car rental experience to another level.

We are located just outside of the Detroit DTW Airport, making your travel even easier. Priceless makes your rental convenient, whether your own car is in the shop for service, or if you are renting for business or leisure, we are your source of like new cars at great low rates. We are also located a short driving distance from Downtown Detroit, Lake Erie and all the attractions it has to offer.

Featuring:

  • A wide selection of like new rental cars, trucks and vans
  • Offering pick up and drop off service to Detroit Metropolitan Wayne County Airport
  • We offer affordable rental cars and great customer service

 

 

 

Priceless of Detroit

29111 Wick Rd., Romulus MI, 48174

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Reviewed by 148 customers

 

5

5 5
 

As a veteran I was quite pleased with the upgrade I was given. I was not aware the availability of the Veteran's upgrade. The service rep noticed the Viet Nam Veteran hat I was and gave me the upgrade. Transportation to and from the Airport was excellent.

Sep 14, 2019

 
 

5

5 5
 

We were grounded in Newark Airport for two days and canceled our trip.

Aug 20, 2019

 
 

4.5

4.5 5
 

Please add more seating inside and a bench outside would benice to sit on while waiting for the shuttle. My boyfriend is handicapped and he found it uncomfortable standing for so long. Thank you.

Aug 20, 2019

 
 

2

2 5
 

Car was filthy inside. Had to wait almost an hour for pickup at the airport. Check in takes way too long. It's difficult to go paperless. People NEED to see what they are signing and agreeing to.

Aug 14, 2019

 
 

1

1 5
 

Had 10am reservation, called 5 days prior to insure your company was aware my flight was changed to arrive at 3pm. Got to desk and was told my reservation was canceled. Could get me a car for $200 more then my original. Won't go back here,,,,EVER!

Aug 12, 2019

 
 

4

4 5
 

I had a great experience because I came prepared with all required documentation. However (and you're welcome) the confusion and illegality of not accepting major credit card insurance is in violation of your published "Terms and conditions". Lawsuit to follow..........

Aug 07, 2019

 
 

1.5

1.5 5
 

The car we were rented had bald tires on it. We had a flat that we had to pay for. Then we had to drive all the way back to the airport to return the car for a car with better tires.This is turn ruined our trip for the day being 3 hours late.The lady at the Detroit office would not take mycalls regarding the tire and loss of money and time. I did speak with a Risk Manager whom was very nice and explained to me that the problem is the car rental shops are all franchised. Cars should be checked.

Aug 01, 2019

 
 

1

1 5
 

he manager at airport location did not honor my reservation despite an email confirmation from priceless. He was very rude probably due to my ethnicity. These type of managers turning legitimate customers away are disservice to the company and should be removed from this responsible position. Please call to discuss if you like. 404-451-5560.

Jul 30, 2019

 
 

1

1 5
 

I would never recommend this to anyone!!!!! I rented the car on line 2 months prior to my arrival. I called and asked if the car could be taken to Canada. I was assured I could. When I arrived I was informed I couldn't. This was so disappointing. There was also two other customers who were with me on the shuttle and they also had difficult time. The company had to send all us to another car rental. PLEASE do not go the cheap route like most of us did. We got burnet.

Jul 29, 2019

 
 

4.5

4.5 5
 

The airport shuttle pickup needs a sign. We had no idea we were supposed to wait at Executive rental.

Jul 28, 2019

 
 

1

1 5
 

Was delayed by weather and i called to inform them i would be late but when i got there no reservation and no car so i had to pay more with budget wont ever use u again

Jul 27, 2019

 
 

1

1 5
 

This was the worst car rental experience I ever had. WhenI got to the counter i was told they did not have my reservation confirmation. They would not honor the email confirmation i had. There was another person there with the same issue. I had to have someone give me a lift to another rental company, Alamo. It cost me about $50 more to rent the same type of car and a loss of 2 hours. I will never use Priceless again.

Jul 21, 2019

 
 

4.5

4.5 5
 

There was not any shuttle pick up spot for priceless at the Airport for Priceless. I had to call customer service and they told me to get on the Executive Car rental bus. I missed the first bus because of this. Also your bus runs once every 40 minutes not once every 15 as advertised ontelephone recording.

Jul 20, 2019

 
 

2.5

2.5 5
 

I have rented from your company two other times and have been happy, but not this time. I paid for a luxury class car and received a base model Dodge Charger that was filthy and smelled horrible. I was then told that luxury reflects the size not the interior, and that is all they had atthe time. So pretty much the car I rented was not available but I still paid for the “luxury” price. I rent this class with other companies and always get a nice car with leather and upgrades. Very disappointing

Jul 16, 2019

 
 

1

1 5
 

I had a blow on the front tire there was no spar tire i had to buy a tire they reimburse me any of the money for the car not clean when i pick it up i was a very bad experience for me and my family

Jul 15, 2019

 
 

1.5

1.5 5
 

Car was old and had leftover trash in car. The tires were not in good shape and we had a flat tire on road. 47,000 miles on car. We waited 30 minutes at airport for pickup.

Jul 14, 2019

 
 

3.5

3.5 5
 

Customer service was excellent! Just took a while. The inside of the car was clean, however the outside had a noticeable amount of debris on it. The tires on the vehicle definitely needed replacement as they were nearly bald (seriously, the tiniest amount of tread was left), the vehicle needs to have the alignment looked at as it pulled much more to the right than what I'm used to, finally the car needs to have the gas cap sensor looked at (it constantly kept going off after closing it).

Jul 12, 2019

 
 

2.5

2.5 5
 

The shuttle experience was the worst. At the beginning wewaited 45 mins. Then at the end of our trip, A young European man driving sat on his phone talking the entire time.No surprise - He accidently took all of us to the wrong terminal! Then he sat talking (definately girlfriend or mom) not helping elders, with luggage. Never moved! No tip for you! He needs to be FIRED. High point was, Devron checking my car back in. He was the nicest guy I'd met in Michigan. Thanked me, told me my hair was pretty and took care of my car. The car was way too big for me but we got in late and the lines were backed up so I couldn't switch. I could barely reach the pedals plus no electric seat controls.

Jul 03, 2019

 
 

1

1 5
 

Due to a delay on Delta airline, my PREPAID reservation wascancelled. I did try to call and could not get through; I was instructed by the recording to use email, but I did not have access in the airport. I could not find any indication of this cancellation policy in the rental agreement on the web site. I walked about a mile over to Alamo and rented a carfrom them. I will never use Priceless again, and I have told the same to as many people as I can.

Jun 30, 2019

 
 

4.5

4.5 5
 

The car we rented had expired plates. There was a $250 *deposit* that was still charged on my card even though I prepaid. It was returned to me, but was still an unforeseen expense that was not disclosed upfront. Otherwise, the people were helpful, & friendly. I took care of everything online and was glad I had the emailed receipt because they weren’t able to find my reservation in the computer withoutit.

Jun 29, 2019

 
 

5

5 5
 

The Jeep I was given was ok. The antenna was broken. So, I had no radio the entire time I had my rental. I would havethought I'd get a discount for my inconvenience. Or maybea slight discount on my future rental next year. I was also unable to pair my phone. That was difficult consideringall of the driving I had to do while in Michigan. I will say the staff was fantastic. I will be renting from you again. Excellent prices and customer service!

Jun 28, 2019

 
 

2.5

2.5 5
 

The shuttle driver told us you were out of cars and go to Budget. There was at least 4 people there waiting for a car.I called Priceless but was on hold for over an hour and by that time I had already rented another car. I finally got someone on the phone once I was in my Budget car and the Priceless person said you had my car because I reserved a luxury. So I paid twice as much for a Ford Focus. Not a good experience.

Jun 27, 2019

 
 

5

5 5
 

Manager is awesome!!!

Jun 26, 2019

 
 

2

2 5
 

Could not find my reservation on arrival. Had to create a new one and could not match the rate originally reserved. Returned car one day early and was not given a refund or creditfor the day. Overall, extremely poor service and will not consider for future rentals.

Jun 19, 2019

 
 

3.5

3.5 5
 

The vehicle in question was suitable for our need. You can tell it was a quick turn around vehicle as we found napkins between the front seats and console. Of course Pure Michigan roads, especially I-94 are less than vehicle friendly but the vehicle we recieved had a very noticeable shake in the steering wheel and a vibration at speed indicating some sort of issue. Upon checking the vehicle in, the vehicle again was prepped for a quick turnaround and we were unable to report that required maintenance was required. The Staff was very friendly and helpful, and customer service was great. All in all we had a good experience with the company but i would like to suggest that they amend their check in policy to include questioning regarding potential vehicle issues.

Jun 15, 2019

 
 

4.5

4.5 5
 

Your company need to check the cars for windshield wiper fluid and tire pressures. I have both of those problems recently driving your cars

Jun 09, 2019

 
 

5

5 5
 

Renting a car from Priceless of Detroit, i e, Executive cars was convenient and reasonable and I will rent from there every time I visit in Detroit.

Jun 09, 2019

 
 

3.5

3.5 5
 

I requested a compact car and ended up in an SUV due to availability. Also, the right rear turn signal light was burned out.

May 27, 2019

 
 

1

1 5
 

Neither your website or your phone service allowed me tomake any changes or even cancel my reservation, and this survey proves you don’t even know tthat the reservation and car were never picked up

May 22, 2019

 
 

5

5 5
 

Good car for a good price. Very nice folks working there.

May 21, 2019

 

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Questions? Give Us A Call At (734) 413-8300