Priceless of Burbank, CA Serving the Bob Hope Airport (BUR)

The ad said “Late model Mazda or comparable”. I was told I could not rent without buying the company’s insurance which I have never been forced to do. I was able to negotiate down from $15 a day to $9 a day. I was forced to put a $250 deposit fir the car. Another first. The first vehicle was taken from another prospective renter. It was a near 20odometer had over 229,000 miles, I was told it has a new engine. The Pathfinder had a crack across half the windshield, had many scratches and the rear bumper was coming detached. I called later and said I wanted to swap. The next vehicle was a 10 year old Ford Explorer with “only” 121,000+ miles on the odometer. At least it was in better condition. Upon returning the second car on Nov 2, I asked for a credit receipt that for $250. I was told the fine print said refund “within 7-9 days”. Haven’t not seen a crediton December 9, I called to check. I was told “7-9 Business

This company is a fraudulent scam. They charged my credit card upfront when I made the reservation months in advance,but when I arrived at the airport and called for the shuttle, they said that they did not have any cars available and they were going to call me if they were able to get a car for me. I never received a call back from them and had tmy money back that they had charged in advance.

If I could give a zero got all I would. It was such bad business, I never received my car after I paid in full for the entire 10 days. I was going to be late and I contactedthe company. The guy never answered and after calling for3 hours he said he didn’t have any cars and he might havea car later or the next day. How do you take money and gualogs and text to back up my complaints.

The worst experience. I booked one month in advance drivetwo hours to get the rent car and they don’t have any. Absolutely the worst.

I called for over an hour to try to get picked up to start my vacation. No answer. No voicemail nothing. Had to rent a different car on the spot. Will never use your companyagain. Very disappointed.

Utterly and completely DISAPPOINTED!! My first time renting a vehicle. I had such high hopes. After flying across the country, I was ready to pick up my rental, only to findthat they had NO car available to me! Forcing me to pay $155 for a taxi!!😡 I DO NOT RECOMMEND!! If I could rate at a ZERO.. I would!

Priceless Burbank is a scam that looks like they stole a car and tried to give it to me for rent after waiting over an hour to just get the car. The car was damaged and dirtyupon arrival.

Priceless Car Rental is not a reliable business. We called them to notify them that our flight was late. They didnot care. We went back the next day and no one was available in person or by phone. We never got a car or a refund.

I would never recommend them to anyone. Horrible experience!!!

it's was the worse experience of my life. I rented a car just because my flight got 20 minutes later a lost the car...