Frequently Asked Questions (FAQs)

Upon arrival at Miami MIA Airport, take the train or (MIA Mover) to the car rental center and wait for transportation between stops 1-3.\nThe shuttle arrives every 10-15 minutes during normal business hours, but if you need to reach us PLEASE TEXT US AT , our number is 786-767-0027

Vehicle Return Instructions:\n\nYou must return the vehicle to the same location where it was picked up:\n📍 4220 W Cayuga St, Tampa, FL 33614\n\nOnce the vehicle is returned, it will be inspected by our team.\nAfter the inspection, we will provide you with our shuttle service to the Car Rental Center.\n\nFrom there, you will need to take the METRO, which will take you directly to the TAMPA International Airport (TPA).\n\nIf you need any further assistance, please don’t hesitate to contact us.\nThank you for choosing us!

Yes, we offer a shuttle service that will take you directly to the Car Rental Center.

If you wish to return the vehicle outside of our business hours, please follow these steps:\n\nPark the vehicle at our location:\n📍 4220 W Cayuga St, Tampa, FL 33614\n\nMake sure to:\n\nCompletely turn off the vehicle.\n\nClose all doors and windows securely.\n\nRemove all personal belongings from the vehicle.\n\nDrop the vehicle keys in the Drop Box located next to the main office entrance.\n\nOnce the vehicle is received, it will be inspected at the beginning of the next business day.\nIf there are any issues, we will contact you directly.\n\nImportant: You are responsible for the vehicle until our team completes the inspection.\n\nIf you have any questions, please feel free to contact us.

Reservations whether Prepaid or Pay Later are considered a No Show if the customer does not arrive within 2 hours of the scheduled pickup time listed on the original reservation. If a reservation is made within the last two hours of our operating hours (e.g., 8:00 PM on when the office closes at 10:00 PM), it will be considered a No Show at closing time. No refunds will be issued for No Show reservations. Prepaid reservations are non-changeable and non-refundable under any circumstances. To rent a vehicle after a No Show, a new reservation must be made. Vehicle availability is not guaranteed and is subject to current inventory at the time of rebooking at the counter. If no vehicles are available, the renter must secure a rental from another company. The provider assumes no responsibility for alternative arrangements.

A valid US or international driver\'s license is required at the time of pickup.\nAn international license must accompany a valid national license.\nMinimum age is 21. Renters age 21 - 24 will be subject to a $20.00 per day underage surcharge.

You and all Additional Drivers must present a full valid original Driver\'s License and the voucher or booking confirmation document when picking up the vehicle. If your Driver\'s License has multiple parts, you must present all of them. All requirements apply to both you and any Additional Drivers.\nYou are not allowed to have committed any major traffic violations. An International Driving Permit is required in addition to a National Driver\'s License if the National Driver\'s License you or any of the Additional Drivers hold is not clearly identifiable as a Driver\'s License, e.g., it is in a non-Latin alphabet (e.g. Arabic, Chinese, Cyrillic, Japanese). You must also present: Flight tickets You must present a credit card with your full name when picking up your rental vehicle. The credit card must be issued by a bank. Credit cards issued by any other financial institutions will not be accepted. Please note that you must present the originals of all the documentation required. The Supplier does not accept printouts, photocopies, and digital images. Please be aware that additional identification documents, such as a passport, are usually required. International Driving Permits may be required if your Driver\'s License is not issued in the country where you are renting the vehicle. Please note that it is your responsibility to make sure that you have all the necessary documentation, that your Driver\'s License is valid in your intended rental country and for your intended type of rental vehicle, and that you have the correct immigration documents. The same applies if you\'re planning to visit other countries in the rental vehicle. Your failure to do so will result in your rental being refused and/or considered a no-show and you will be charged accordingly.

ALL RESIDENTS OF THE STATE OF FLORIDA ARE CONSIDERED LOCAL RENTERS. \nLocal renter are allowed to drive within 100 miles radius of the rental location Local renter are allowed to drive only 50 free miles per day Additional miles are in the range of $.59 up to .79/mile depending on the class of the car. Option to purchase unlimited miles are available before driving the car off the rental car lot Local renter should provide proof of Residency example past months Fully paid utility bills (Light Bill / Phone Bill / Valid apartment rental Agreement etc.) Proof of Employment (last months pay check stubs) Documents should be submitted 48 hours before the rental date Debit cards are not accepted from local renters. Security deposit of $1000 is required in addition to the rental amount depending on the class of the rental car Additional rules and restrictions might apply for Local Renters and Underage Drivers Traveling excessive miles (over 10 miles per day and going out of geographical restriction (FL) will result in penalties and fess in excess of $1500 WE DO NOT ACCEPT NON OWNERS POLICY AS PROOF OF INSURANCE.

As part of your rental agreement with Priceless Car Rentals, all renters are required to provide a valid local contact number and a temporary U.S. address where they can be reached during the rental period. \nThis is necessary for: Emergency communications Insurance verification and claims follow-up Lost and found item handling Compliance with local and federal regulations \nPlease provide the following: Temporary U.S. Address (Hotel, Residence, etc.): Local U.S. Contact Number (Active during rental): Failure to provide accurate and verifiable contact details may result in delayed service, declined rental, or cancellation of the agreement. \nThis information is kept secure and used solely for rental-related communication.

- Rental vehicles cannot be taken out of the state of Florida.\n- Any renter who takes the vehicle outside of the state of Florida will be charged a minimum fee of $1000 USD plus an additional mileage charge of $0.50/mile.\n- Non Florida residents are offered unlimited mileage within the state of Florida.\n- A fee of $150 USD may apply for vehicles not returned to the pick up location.

- Rental vehicles cannot be taken out of the state of Florida.\n- Any renter who takes the vehicle outside of the state of Florida will be charged a minimum fee of $1000 USD plus an additional mileage charge of $0.50/mile.\n- Non Florida residents are offered unlimited mileage within the state of Florida.\n- A fee of $150 USD may apply for vehicles not returned to the pick up location.

- Any renter who takes the vehicle outside of the state of Florida will be charged a minimum fee of $1000 USD plus an additional mileage charge of $0.50/mile.\n- Non Florida residents are offered unlimited mileage within the state of Florida.\n- A fee of $150 USD may apply for vehicles not returned to the pick up location.

The security deposit is the amount collected in addition to the total rental amount on the Rental Agreement. Renter is required to pay an additional $500 - $1000 deposit for every rental / every time. This security deposit cannot be used towards the rental. Security deposit is returned back to renters credit card when the rental car is returned after deducting any additional charges and incidental if any. It takes 5-15 business days depending on the speed of the brank for the funds to appear as a credit on the credit card on file which was used to pay for the rental.\nSecurity deposits can be used towards the incidentials that are determined at the time of the return for example:\nLate Return Fee\nDiscrepancy in Fuel returned\nAfter Hours Drop off Charges \nDeductible on Insurance\nETC.

Debit Card is accepted only from the renters having a valid Boarding Pass and return airline ticket that matches the rental dates. There is a one time non refundable fee of $75 assessed at the time of the rental. Renters can only rent 4 door sedans on a debit cards. Security deposit will be $500 up to $1000 depending on the length of the rental and class of cars. It usually take up to 15 days for refunds.