Rental Requirements and General Qualifications

Shuttle to location from airport: Passenger pickup zones 5-10 in baggage claim area
located at : Address: 2828 Elm Hill Pike #110, Nashville, TN 37214
Phone: (615) 413-2300
Hours:
Monday 8 AM–8 PM
Tuesday 8 AM–8 PM
Wednesday 8 AM–8 PM
Thursday 8 AM–8 PM
Friday 8 AM–8 PM
Saturday 8 AM–8 PM
Sunday OPEN FOR RETURNS ONLY 8AM - 8 PM

Additional driver is $9.99 PER DAY

PLEASE LEAVE KEY IN DROP BOX ALL FEES WILL OCCUR TILL OPEN OF BUSINESS ON FOLLOWING DAY. INCLUDING BUT NOT LIMITED TO ANY CHARGES THAT MAY APPLY.

These policies are designed to ensure a safe, fair, and transparent rental experience for all customers.
Insurance International insurance not accepted
Full coverage REQUIRRED OF YOUR OWN POLICY THAT IS VERFIED OR THE OPTION (CDW) required
Credit card CDW covers damage only, not liability
SLI required if using credit card CDW
CDW DAILY PRICING (Collision Damage Waiver)
Economy – Midsize: $29.99/day
Standard – Full Size: $34.99/day
Midsize SUV: $39.99/day
Minivan / 6–8 Passenger SUV: $44.99/day
Convertible / Jeep Wrangler: $55.00/day
12–15 Passenger Van: $69.99/day
INSURANCE OPTIONS ($0 deductible)
CDW: collision, vandalism, weather (not theft, keys, interior, tires/rims/glass)
SLI: third-party liability protection
RHTDW: tires, rims, windshield, towing, lockouts, jump starts

MILEAGE & STATES
Unlimited in TN, NC, SC, GA, KY, AL
Unauthorized travel:
$1,000 fee + $0.50/mile
Loss of protections

PAYMENT & DEPOSITS
US insured renters: $200 deposit (proof required)
Local residents: $350 deposit
International renters: $200 deposit + FULL COVERAGE mandatory
Deposit refunds may take up to 15 business days.
Deposits may cover damages, fuel, cleaning, tolls, violations, out-of-state fees, or unpaid balances.

FUEL POLICY
Return same fuel level
$9.99/gallon if missing
Prepaid fuel accepted with receipt

All renters must provide:
A valid driver’s license
A credit or debit card in the renter’s name
Proof of active insurance coverage (policy documentation and verified coverage), or qualify to purchase coverage at the rental counter

International Insurance Policies
International insurance policies are not accepted, as coverage does not transfer to the United States.

International Driver Requirements
Driver’s license must be in the Roman alphabet, or an International Driving Permit (IDP) is required

A valid passport is required

Optional Insurance Coverage ($0 Deductible Options Available)

CDW (Collision Damage Waiver): Covers collision, vandalism, and weather-related damage. Does not cover theft, lost keys, interior damage, or tires/rims/glass.

SLI (Supplemental Liability Insurance): Provides third-party liability protection.

RHTDW (Road Hazard Tire & Damage Waiver): Covers tires, rims, windshield damage, towing, lockouts, and jump starts.

CLEANING & SMOKING
No smoking or pets
Cleaning fee up to $600
ACCIDENTS
Call police, notify office, provide photos
Unauthorized repairs not reimbursed
ROADSIDE ASSISTANCE
Jump start, lockout, fuel delivery
RHTDW adds towing and tire/glass coverage
RETURN POLICY
$20/hour late
3+ hours = full day
Customers using their own full coverage insurance must use their own roadside assistance
No refunds early returns
LOST & FOUND
Stored 7 days, shipping at renter expense
FRAUD PREVENTION
Additional verification may be required
TERMINATION & REPOSSESSION
Vehicle may be repossessed for non-payment, fraud, misuse, or overdue return